We get so many people asking us about the origins of the company (and to explain the company name!) that we decided to post a copy of the story on our website. We hope you enjoy it.
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Our first goat came to us from the RSPCA. Needless to say we all fell in love with Jenny and her wonderful personality. We then purchased a couple more Saanens who have since kidded and our milking routine began. I love milking my goats - it is my escape from the world. We now have a number of Saanens that we milk and try to find the time to show. Many of them are due to kid from September to November.
Billie Goat Soap started because my youngest son suffered from eczema. I had tried every conventional treatment for him to no avail. After doing some research I learnt that goat's milk soap can often help people with sensitive skin. I had some lessons, made some really bad soap for quite a while, and then finally perfected a recipe I was happy with and that seemed to get results. We chose Billie Goat Soap as our business name because it sounded better than "Nanny Goat Soap". Billie is spelt as you would spell a girl's name (like Billie Jean King I guess) and is a play on words. It has become an excellent talking point with our customers!
Quite some time later I was asked to take my goats to Gosford Show as an exhibit and I decided to sell my soap at the same time. It was very popular and this generated interest from my local Health Food store. Soon the local store was selling the soap, and this lead to inquiries from other stores who were also interested in selling the soap. Before too long, there were a number of stores in our district selling our soap.
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Now, we sell quite a range of goat's milk soaps and related products. We decided to invest quite a bit of money into the business to buy our supplies in bulk, develop our packaging and design in-store display material. We have also employed a couple of fantastic soap-makers to help meet our rising production demands. We established a partnership with a national courier service and today we send our product to health food shops, gift shops, natural therapists and florists all over the country. We now also export our soap to Japan, Taiwan, Hong Kong and Singapore. We pride ourselves in producing a quality goat's milk product that is supported in the market place by our exceptional customer service levels.
From a personal perspective, I want to thank my wonderful husband - Billie Goat Soap has grown to the success it is today because of all his support, encouragement and business advice. He is my driving force. Thanks to my hard working dad who spent many a night assembling material, and mum - one of our first production staff! I want to acknowledge all the support I have received from friends and colleagues, your advice and guidance has been priceless.
We now have a fantastic team working at Billie Goat Soap, and it seems fitting to end this story with a thank you to them. They have embraced the company as if it is their own and their efforts in all aspects of the business has contributed to our success.
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Finally, thank you to all our customers who support the company and continue to use Billie Goat Soap on a regular basis. We look forward to sharing the rest of our business journey with you.
Leanne Faulkner
Company Founder
At Billie Goat Soap we pride ourselves on our attention to detail in every step of our soap making process.
We have developed a system to produce high quality hand crafted body products and make them available world wide.
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Our Saanen dairy goats are a valuable and important part of our business. All of our 'ladies' receive individual attention and care. The kidding season is from August through to December, and the new babies make a welcome addition to our goat 'family'. We are a member of the Dairy Goat Society of Australia, and show our goats at various agricultural events.
All of the soap produced by Billie Goat Soap uses fresh goat’s milk sourced from our own herd. Our goats are milked daily, following a strict hygiene regime. The milk is then frozen and used as the basis of our soap making process.
We believe that the hand made process we employ at Billie Goat Soap is a clear point of difference for our product compared to commercial soaps. In fact, we keep each batch size small (no larger than three kilos are made at a time) so that you can be assured of a high quality bar of soap.
After we have combined the fresh goat's milk with a selection of luxury oils, we follow a traditional hand made production process to produce the entire Billie Goat range.
We allow the soap to cure on our shelves for an extended period before being sold. The curing period allows the saponification process to be completed and provides time for the bar to harden.
We carefully select the soap for each order, and pack each bar with care before sending it to our Billie Goat customers.
